Contact EHIC Direct

If you would like to email us directly, please use the following address:


Contact Details

 

If you have lost your EHIC card you can submit an application for a replacement card using the APPLY page on our website. Applications via EHIC Direct are subject to our service fee*. Alternatively, you can apply without a service fee via the NHS site. Please visit our HOME page for more information.
If you need to renew your EHIC card you can submit an application for a renewal using the APPLY page on our website. Applications via EHIC Direct are subject to our service fee*. Alternatively, you can apply without a service fee via the NHS site. Please visit our HOME page for more information.
If it has been longer than 2 weeks since you placed your application, we advise you to phone the NHS on 0300 330 1350.

Travelling Soon?
If your EHIC does not arrive before your departure and the need for treatment arises during your visit to an EEA member state or Switzerland, you can apply for a Provisional Replacement Certificate (PRC) from the Department of Work and Pensions on 0044 191 218 1999 or if in the UK call 0191 218 1999.
* You cannot apply for the PRC unless the need for treatment abroad arises.

Refund of Medical Costs
In order to enquire about obtaining a refund of charges paid for treatment during your visit to an EEA member state or Switzerland, please contact the Department of Work and Pensions on 0191 218 1999 and request claim form IPC1679.

Countries / Treatments Covered<
The EHIC only covers you when travelling within the EU, EEA and Switzerland. Please note the EHIC cannot be used on cruises.

For treatment types covered by the EHIC, please refer to www.nhs.uk/healthcareabroad

If you have any further queries regarding your EHIC application via our website, please visit our FAQ page or call 0844 559 1069 (10:00-17:00 Mon-Fri).

 

 

*

 

 

 

*

 

Please Complete These Fields to Submit

Contact Details:

  • Last Name
  • Email

EHIC Direct
PO BOX 2965
ROMFORD
RM7 1RG

ehicdirect.co.uk is a trading name of Smith & Lawson Ltd.

Your credit card statement will read "AW*ehicdirect08445591069"